Refunds
We take the utmost care to process donations as per the
instructions given by our donors, online and offline. However, in case of an
unlikely event of an erroneous donation, we will respond to the donor within 10
working days of receiving a valid request for refund from the donor.
The timely refund of the donation will depend upon the type
of credit card/banking instrument used during the transaction. The donor will
have to send us a written request for a refund within 2 days of making the
donation along with-
Proof of the deduction of the donation amount.
In cases where the donation receipt has already been issued
to the donor, the donor will have to return the original receipt to us at our
office address.
If the tax exemption certificate is already issued, then we
are sorry but we will not be able to refund the donation. However, in case of a
valid refund request due to any error on our part, we will refund the donation
and bear the costs of the same.
If the donor does not write within two days, then refund is
not possible.
We reserve the right to modify this Refund Policy at any
time. Any changes will be posted on this page.
Cancellations
Recurring donations can be cancelled at any time.
To cancel a recurring donation, please mail us at advikaunnatifoundation@gmail.com
Process for cancellation: Provide your name, email address,
and details of the donation. We will process your cancellation request and
confirm it within 10 days.
We reserve the right to modify this Cancellation Policy at
any time. Any changes will be posted on this page.